Terms and Conditions

Welcome to Almasa Alsahrawia!

These terms and conditions outline the rules and regulations for the use of Almasa Alsahrawia Technical Services EST's Website, located at https://www.almasaalsahrawia.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Almasa Alsahrawia if you do not agree to take all of the terms and conditions stated on this page.

Scope of Services:

Our cleaning/maintenance company provides a range of services. By engaging our services, you agree to abide by the terms and conditions outlined herein.

Booking and Scheduling:

Customers can book our services through our website, over the phone, or via email. Appointment scheduling is subject to availability, and we will make every effort to accommodate your preferred date and time. However, scheduling may be adjusted based on factors such as staff availability and workload.

Liability and Damages:

While we take every precaution to ensure the safety of your property during our services, we cannot be held liable for any damages or losses that occur. Please report any incidents, breakages, or damages to us within 12 hours of service completion to initiate a claim.

Client Responsibilities:

Clients are responsible for providing access to the premises at the scheduled appointment time. Additionally, clients must ensure the safety and security of their property and belongings during our services by securing any valuable items, cash, or jewelry before our arrival. While we maintain strict policies against theft and dishonesty and compensates our staff appropriately, we cannot accept responsibility or liability for the loss or damage of any valuables left unsecured.

Satisfaction Guarantee:

We strive to provide high-quality services and ensure customer satisfaction. If you are not satisfied with our services, please notify us within 24 hours, and we will work to resolve any issues promptly.

Termination of Services:

We reserve the right to terminate services at any time due to factors such as non-payment, breach of contract, or safety concerns. Termination of services will be communicated to the client in writing.

Cookies:

The website uses cookies to help personalize your online experience. By accessing Almasa Alsahrawia, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License:

Unless otherwise stated, Almasa Alsahrawia Technical Services EST and/or its licensors own the intellectual property rights for all material on Almasa Alsahrawia. All intellectual property rights are reserved. You may access this from Almasa Alsahrawia for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Copy or republish material from Almasa Alsahrawia

  • Sell, rent, or sub-license material from Almasa Alsahrawia

  • Reproduce, duplicate or copy material from Almasa Alsahrawia

  • Redistribute content from Almasa Alsahrawia

This Agreement shall begin on the date hereof.

Hyperlinking to Our Content:

Certain organizations may link to our Website without prior written approval, including government agencies, search engines, news organizations, and online directory distributors, provided the link is not deceptive, doesn't imply sponsorship or endorsement, and fits within the context of the linking party's site.

We may consider and approve link requests from commonly-known consumer/business information sources, dot.com community sites, associations representing charities, online directory distributors, internet portals, accounting/law/consulting firms, and educational/trade associations, if the link benefits us, doesn't portray us unfavorably, and is in the context of general resource information.

Approved organizations may hyperlink to our Website using our corporate name, URL, or a description that fits within their site's context. Use of our logo or artwork for linking requires a trademark license agreement.

Content Liability:

We're not responsible for content appearing on your Website. You agree to defend us against claims arising from content on your Website, and no links should appear on any Website that may be interpreted as libelous, obscene, or criminal.

Reservation of Rights:

We reserve the right to request removal of links to our Website and may amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound by these terms.

Removal of Links:

If you find any offensive links on our Website, you're free to contact us for removal. However, we're not obligated to respond or remove links.

We do not guarantee the accuracy or completeness of information on our website, nor its availability or currency.

Disclaimer:

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • Limit or exclude our or your liability for death or personal injury;

  • Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

  • Limit any of our or your liabilities in any way that is not permitted under applicable law; or

  • Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Amendments to Terms and Conditions:

We reserve the right to amend or update these terms and conditions at any time. Any changes will be communicated to clients via email or through our website.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE). Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the UAE.

By engaging our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.